Conflict, Communication and Collaboration

May 31st 2017 08:00 am to 4:00 pm at Golden Valley Training Center

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate.  Participants learn techniques for effectively raising issues with others and how to respond to defensive reactions. They also have the opportunity to practice collaboration skills (i.e. win-win problem solving and principled negotiation) through one-on-one skill practices and small group exercises.

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Supervision Certification

Members: $329.00
Non-members: $449.00