As a leader one needs to get work done through other people, which requires developing skills in effective delegation. This workshop provides participants with guidelines for delegation plus a worksheet for and opportunity to practice effective assignment of a task. Participants then also learn the importance of "setting others up for success" by holding and communicating expectations for high performance. Click Here to view our Covid-19 Preparedness Checklist.Show similar events in:
Leadership means getting work done through other people – which requires influence skills. Research shows that the most effective leader-managers have developed a specific set of influence skills: skills in Style Awareness and Versatility. During the program they learn about the strengths and potential blind spots of their own style and that of others. They also learn to identify other people’s styles and how to adjust their style to relate more comfortably with others. A focus is placed on applying understanding of style differences and versatility to issues of supervision and leadership. Click Here to view our Covid-19 Preparedness Checklist.Show similar events in:
Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate. Participants learn techniques for effectively raising issues with others and how to respond to defensive reactions. They also have the opportunity to practice collaboration skills (i.e. win-win problem solving and principled negotiation) through one-on-one skill practices and small group exercises.Show similar events in:
Participants are introduced to an Employee Success Assurance Model, and tools for carrying out on-the-job training with structured checklists and job aids. They will practice setting goals, communicating clear expectations and constructive feedback. Tools for recognizing high performance are provided, along with low-cost means for rewarding employees. Participants will identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. Likewise, guidance is provided for conducting coaching conversations and annual performance appraisals.Show similar events in:
Through simulations and activities, participants will learn both what gets in the way of teamwork, and what fosters teamwork. Exercises demonstrate how to align people around common goals, and clarify roles among team members. Through video, discussion and group exercises, attendees will practice team processes, communication and decision-making. Participants learn how to build an environment that fosters creativity from all team members. Tools are provided for soliciting feedback from their teams on how well they are performing, and each student is encouraged to create an Action Plan for improvement.Show similar events in:
When you follow an effective process for interviewing and selection, the chances are greatly increased that a good hire will be the result. The organization should see a reduction in costs due to turnover, retraining, and negative impact on department morale that often results when the wrong person is hired for the job.
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