Capturing Tribal Knowledge
Capturing Tribal Knowledge
Curt Gosser
How Manufacturers Improve Podcast Ep. #173
Most manufacturers don’t realize how much operational knowledge lives in one person’s head until that person leaves. In this episode of the How Manufacturers Improve podcast, Curt Gosser, Director of Operations at Farmers Union Industries, shares a practical, floor-level framework for capturing tribal knowledge before it disappears. Listeners will walk away with a clear picture of why daily huddles are non-negotiable, how to identify which knowledge is worth documenting, why high performers are often the biggest documentation risk, and how to build a coaching culture that transfers skills rather than hoards them.
