Demonstrating Responsibility Daily

Most leaders struggle with accountability: push too hard and you’re micromanaging, too soft and nothing gets done. Jeff Weber, Director of Continuous Improvement and Quality at Graco, shares how to navigate this tension. You’ll learn how to run meetings that actually produce results, how to handle repeated missed deadlines without destroying trust, when to blame the system versus the individual, and how to manage up when your own leader isn’t modeling responsibility. Whether you’re leading a shop floor team or a global improvement initiative, these practical strategies will help you build accountability that drives results without burning people out.