Learn the skills to maximize your team’s performance and cohesiveness


  • Improve Communication
  • Enhance Cohesiveness
  • Increase Retention
  • Maximize Team Performance

Experiential Workshops

The Role of the Leader

Leadership Style and Versatility

Conflict, Communication and Collaboration

Employee Performance Management and Coaching

Maximizing Team Performance

Overcoming Resistance to Change

Meet Your


Susan Lacasse

Susan LaCasse knows firsthand the challenges of creating a culture of continuous improvement and the leadership that significant culture change demands. Susan brings 25 years experience in driving change in a variety of project and leadership roles, including twice as an original “lean team” member.

Natalie Ackerman

Natalie has helped thousands of leaders over the last 14+ years learn skills and mindsets to become more effective and to reach their leadership potential. She has worked with manufacturing leaders at every level across a variety of sectors including industrial, food, precision machining, metal fabrication, and aerospace.

Jim Doyle

Jim Doyle blends his 25 years of experience and passion to help manufacturing leaders grow and achieve their goals. His experience working with team leads, plant managers, and executives has been applied to improve communication across shifts, increase employee engagement and more clearly define strategic issues and opportunities.


  • Step 1

    Enroll in Certification

  • Step 2

    Complete training

  • Step 3

    Apply what you learn

  • Step 4

    Reach the next level

Become Certified

Live Online

Start Date: September 21, 2022 9:00am-12:00pm Live Online Via Zoom


Start Date: October 5, 2022 8:00am-4:00pm Manufacturers Alliance Training Center


We customize training to fit your workforce needs, timeline, and improvement plans. This training can be done in-person or hybrid at your facility, or at our Golden Valley Training Center

Certification Cost & Requirements

Frequently Asked Questions

What is the time commitment for the certification?
Workshops, project, and final presentation may be completed in 6-8 months

Who is this certification for?
Hi-potential individual contributors, team leads, supervisors, or new Managers

What happens if I miss a class?
We recommend attending the next available workshop

What types of projects will participants complete?
Click here to view a real-world project